Passports, Visa & Travel Documents
Viking will send you a number of notifications via email as your departure date nears, including your booking confirmation, payment receipts and, if you purchased your air travel from Viking, logistical information about your air travel and transfers. Be sure your email account is set up to receive communications from Viking so that these messages can find their way to you.
Distribution of Travel Documents
Your electronic documents will be emailed to you 14 days prior to your embarkation. You may also access all documents and information regarding your booking by visiting your My Viking Journey account Booking Summary page. In addition to your electronic documents, approximately 14 to 45 days prior to your departure you will receive a package in the mail which will include your personalised embarkation tags, and one red transfer sticker per guest if applicable.
Passports
Due to airline security measures, your passport name must match your airline ticket name, or you may be denied boarding. If you are holding a 10-year British Citizens biometric passport, your passport’s expiration date must be valid for at least six months after your departure from your. If it is not, you should renew your passport.
There are specific passport validity rules if you are travelling to the EU/EEA on a British Citizens passport, further information can be found at https://www.abta.com/tips-and-advice/planning-and-booking-a-holiday/passports-and-visas.
Countries you are visiting may have different regulations. For full entry requirements for the Country, you are travelling to can be found at https://www.gov.uk/foreign-travel-advice.
If you are not in possession of a British biometric passport, it is your responsibility to check the relevant passport and visa requirements for your nationality.
Visa
Please note: Viking is not responsible for obtaining visas nor for advising guests of passport, visa or other immigration requirements, so be sure to verify what is needed for your travels. You may be denied boarding or entry to some counties if you have not obtained the correct visas or documents prior to departure. Viking cannot provide any refunds for unused portions of your cruise/hotel stay or cost to change travel plans should you have missing or incomplete documents.
All guests should seek advice from their respective embassy, consulate, or Travel Agent to determine which documents are needed for their specific Viking cruise. Visa requirements may vary and can change at any time. Please be sure to obtain and carefully review for accuracy all your required documents prior to departure to avoid delays, denied boarding/entry or additional cost.
As a service to guests, visas are available from an independent third party (CIBT Visas). If you would like to take advantage of this service please visit https://cibtvisas.co.uk or call 020 7593 6192.
